Privacy Policy – Mkhzin Store

1Information We Collect

When you use Mkhzin Store, we may collect the following information:

• Phone number (used for account access and verification)
• One-Time Password (OTP) used for authentication
• Order, delivery, and transaction-related information
• Basic technical data such as device type, operating system, IP address, and application usage data

2Login and Authentication

Registration and login are performed only via phone number verification using a one-time password (OTP). We do not use usernames or passwords for account access.

3How We Use Your Information

We use the collected information to:

• Verify user identity and manage accounts
• Process orders and provide delivery services
• Communicate service-related messages (such as verification codes, order updates, and support responses)
• Improve application functionality, performance, and user experience
• Comply with legal and regulatory requirements

4Information Sharing

We do not sell or rent your personal data to third parties for marketing purposes. We may share limited information only with:

• Internal operational or support teams
• Trusted third-party service providers (such as SMS or delivery services) strictly to enable application functionality

All parties are required to handle your data securely and only for the intended purpose.

5Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, alteration, or disclosure. Verification codes (OTP) are temporary and expire automatically.

6Permissions

The application may request the following permissions:

• Internet Access: Required to operate the application and provide services
• Location Access: Used only to determine the delivery address accurately when placing an order

The application does not track location in the background, and location data is used only when the user actively requests the service.

7User Rights

You have the right to request access to, correction of, or deletion of your personal data, as well as account deactivation. Requests can be made by contacting us via the email address below.

8Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

9Policy Updates

We may update this Privacy Policy from time to time to comply with legal requirements or Google Play policies. Any updates will be published on this page, and continued use of the application constitutes acceptance of the updated policy.