Privacy Policy – Mkhzin Store

1Information We Collect

We may collect the following information when you use the app:

• Phone number (for account creation and verification)
• One-Time Password (OTP) for authentication
• Order, delivery, and transaction-related information
• Device and technical data such as device type, operating system, IP address, and app usage data

2Authentication

Login and registration are performed exclusively using phone number verification via OTP. We do not use usernames or passwords.

3How We Use Your Information

We use your data to:

• Verify your identity and manage your account
• Process orders and deliveries
• Send service-related notifications (OTP, order updates, delivery status)
• Improve app performance and user experience
• Comply with legal and regulatory requirements

4App Permissions

The app may request the following permissions:

• Camera: Used only when you choose to take photos to upload content such as profile images or order-related images.
• Photo Library: Used only when you choose to upload existing photos from your device.
• Location (While in Use): Used only during order placement to determine the delivery address accurately. We do not collect or track location data in the background.
• Notifications: Used to send important service-related messages such as order updates and delivery notifications.
• 🚫 Microphone: The application does not access or use the microphone.

5Data Sharing

We do not sell or rent personal data. Data may be shared only with trusted service providers (such as SMS or delivery services) strictly to operate the app.

6Data Security

We apply appropriate technical and organizational measures to protect your data. OTP codes are temporary and expire automatically.

7User Rights

You may request access, correction, deletion of your data, or account deactivation by contacting us.

8Contact Information

9Policy Updates

We may update this policy when required. Continued use of the app indicates acceptance of the updated policy.